POLICY ON NON-DIGITAL PRODUCTS

POLICY ON NON-DIGITAL PRODUCTS

In this page, we will explain:

1. Return & Exchange Policy On Non-digital Products
2. Shipping Information

If you have any further questions, please feel free to contact our support team to: support@caluyadesign.com

Return & Exchange Policy On Non-digital Products

Your satisfaction is our first priority!
Here are our policy in bullet points:

If item delivered defected, exchange or refund will be issued.
If item delivered missing or wrong from your order, we will ship what is missing to you, or offer a refund for an item(s) you did not receive.
If item did not arrive and packages is missing, we will ship same order to you.
If the item fails in anyway within 7 days of the date of delivery date, we will exchange or refund your money.

Shipping Information

Typically Your item will be shipped within 1-2 business days.
You will receive shipping notifications and updates, as well as tracking number.
Please note that our facility is closed during weekend (Saturday & Sunday), on national holidays, and occasional closure (will be announced on our shop).

If you have any further questions, please contact us to: support@caluyadesign.com