Saori was a delight to work with. I ordered several of these t-shirts after checking the sizing and the notification that they ran small. I have always ordered M and normally items fit well but these were a bit snug in the midsection and I wanted a looser fit ( FYI the 20” body width is the bottom hem width, not the midsection). After contacting her I ordered a L and it was delivered very quickly! It’s perfect for what I’m looking for so sent the others back for exchanges! I have washed and dried them with no problems...super soft and no shrinkage. Love the soft colors..will go well with jeans!